How Can We Help You?

Click the "Register" button in the top right corner. Enter your email, create a strong password, and confirm your registration via email. The process takes less than 2 minutes. No KYC required for basic investments.

The minimum deposit is $100 USDT for the Starter package. We accept deposits in USDT (TRC-20, ERC-20, BEP-20), Bitcoin, and Ethereum. Choose the package that fits your investment goals.

We accept cryptocurrency deposits only: USDT (TRC-20, ERC-20, BEP-20), Bitcoin (BTC), and Ethereum (ETH). All transactions are processed on the blockchain for maximum security and transparency. Fiat deposits are not supported at this time.

After depositing funds, your investment is locked for the package duration (30-365 days). Daily profits are automatically credited to your account balance. You can withdraw profits anytime or reinvest them. At the end of the term, your initial deposit is returned.

Daily profit is calculated as a fixed percentage of your investment amount. For example, with the Starter package ($100) at 1.5% daily, you earn $1.50 every 24 hours. Profits are credited automatically at 00:00 UTC.

Yes! You can purchase unlimited packages simultaneously. Each package operates independently with its own timeline and profit rate. Many investors start with Starter and upgrade to higher tiers as they see results.

Profits are credited daily at 00:00 UTC. You can view your earnings in real-time on your dashboard. Withdrawals are processed instantly for amounts under $10,000, and within 24 hours for larger amounts.

Withdrawals under $10,000 are processed instantly. Larger amounts (up to $50,000) are processed within 24 hours. VIP investors (Diamond+) receive priority processing with guaranteed 2-hour withdrawal times.

The minimum withdrawal is $10 USDT equivalent. There is no maximum limit. You can withdraw your daily profits anytime or wait to accumulate larger amounts. We recommend withdrawing at least weekly to maximize compound growth.

MetaCoin Invest charges 0% withdrawal fees. You only pay the standard blockchain network fee (gas fee), which varies by cryptocurrency. For USDT TRC-20, this is typically $1-2 per transaction.

Go to your Dashboard → Withdraw section. Enter the amount and your wallet address. Confirm via email 2FA code. For security, new withdrawal addresses require 24-hour verification period before first use.

We use enterprise-grade security: AES-256 encryption, cold storage for 95% of funds, DDoS protection, and real-time monitoring. Your account is protected by email verification, IP whitelisting, and optional 2FA authentication.

Go to Dashboard → Security → Enable 2FA. Scan the QR code with Google Authenticator or Authy. Save your backup codes in a secure location. 2FA is required for withdrawals over $1,000 and all security setting changes.

Passwords must be at least 8 characters with uppercase, lowercase, number, and special character. We recommend using a unique password not used elsewhere. Enable 2FA for additional security. Never share your password with anyone, including support staff.

Basic investments up to $10,000 require only email verification. For investments over $10,000 or withdrawals over $50,000, we require ID verification (KYC) to comply with international regulations. Verification usually takes 2-4 hours.

Earn 5% commission on direct referrals' first investment, plus 2% on their reinvestments. Diamond+ members earn 7% + 3%. Bonuses are paid instantly to your balance. There is no limit to how many people you can refer.

Your unique referral link is in Dashboard → Referrals. Share it via social media, email, or messaging apps. Track your referrals and earnings in real-time. We provide marketing banners and materials to help you promote.

Yes! Our 3-level system pays: Level 1 (direct) 5%, Level 2 (their referrals) 2%, Level 3 1%. Diamond and Elite members receive enhanced rates: 7%/3%/2%. Build a passive income network by referring active investors.

Fastest: Telegram @metacoininvest (response in 5-15 minutes). Email: support@metacoininvest.com (response in 2-4 hours). Premium investors (Gold+) get dedicated support manager with direct phone/WhatsApp access.

Telegram: 5-15 minutes (24/7). Email: 2-4 hours during business hours (UTC). Critical issues (withdrawal problems) are prioritized with 30-minute response guarantee. Check our Status page for known issues before contacting.